Terms of Service.

Effective November 6, 2026

1. Who we are. Next Ground LLC ("NextGround," "we," "us") is a Texas company that offers career programs, cohorts, coaching, and resources for educators at trynextground.com and inside the NextGround app. By creating an account, registering, or paying for any program, you agree to these terms.

2. Who can join. You must be at least 18 and give us accurate information when you register. One person per account. Please don't share your login.

3. Your account. You're responsible for keeping your password safe and for activity on your account. If you think someone else has gotten into it, contact us right away.

4. What we offer, and what we don't promise. NextGround prepares you for your next step through lessons, live calls, practice, community, and access to practitioners. We don't guarantee a job, a promotion, a raise, or any specific outcome, just as a degree or certification doesn't. What you get out of it depends on what you put in.

5. Schedules and changes. We plan cohort start dates, live call dates, and content releases in advance. To stay responsive to what members need, we may move, add, or split live calls, for example around state testing schedules, and we'll give you as much notice as we can whenever something changes. All program details, including schedules, dates, lessons, features, practitioners, guest speakers, perks, swag, and support offerings like first-90-days support, are subject to change. Anything we describe on our website, in emails, in webinars, or in the app is a good-faith plan, not a guarantee. Changes won't raise the price you've already paid. We may also move you to another cohort in the same pathway when needed, for example if your cohort's dates change, cohorts are combined, or a cohort is split into smaller groups. If we do, we'll give you notice, and your seat and price carry over to the new cohort.

6. Payments and refunds. Prices, deposits, balance due dates, and payment options are shown when you register. Refunds follow our Refund Policy, which is part of these terms. After the refund window in our Refund Policy closes, payments are final. If we cancel a cohort before it starts, you'll get your choice of a full refund or a seat in the next cohort of the same pathway. Approved refunds are issued within 10 business days. Scholarship recipient contributions are non-refundable. Payments made through Klarna or Afterpay are non-refundable and are also subject to that provider's terms.

7. Community and live calls. NextGround runs on kindness, directness, and respect. You agree not to harass, discriminate against, threaten, or demean anyone; not to share what others say in live calls or Crew Time outside the group without their permission; and not to record live calls yourself. NextGround may record some live calls, including Crew Time small groups, and we'll tell you at the start of any call that's being recorded. By joining a recorded call, you agree that the recording, including your name, image, and voice, may be used for quality assurance, marketing and promotion, and developing new content, including with partners. Personal social media links are welcome. Promoting a business, product, or paid service requires our approval first. We can remove content and suspend or remove members who break these rules, and removal for conduct doesn't come with a refund.

8. Our content. Lessons, videos, guides, worksheets, and other NextGround materials belong to NextGround or the practitioners who created them. You may use them for your own learning and career growth. You may not copy, sell, share, or republish them, or use them to train or teach others, without written permission.

9. Your content. You own what you create in NextGround, including your portfolio, posts, and assignments. By submitting it, you give NextGround a non-exclusive, worldwide, royalty-free, perpetual license to store, display, and use it to run the program, and to adapt and build on it, including its structure, formatting, and approach, to improve NextGround and set future cohorts up for success. When something we use is clearly recognizable as your work, we'll make every effort to contact you first as a courtesy, though your permission isn't required. We'll only use your name, photo, story, or testimonial in marketing with your permission. Live call recordings are the exception and are covered by section 7.

10. Mail and messages. If you give us a mailing address, we may send you class materials, postcards, and similar mail. We'll email you about your account and program. You can opt out of marketing emails at any time.

11. Research and feedback. If you opt in, we may contact you about research or feedback opportunities. Taking part is always voluntary, and depending on the type of study, we may compensate you for your time.

12. Privacy. We handle your information as described in our Privacy Policy. We don't sell your personal information.

13. Ending your account. You can close your account at any time by contacting us. We may suspend or close accounts that break these terms. Members who complete a cohort keep community access unless removed for conduct.

14. Disclaimers. NextGround is provided "as is." We work hard to keep it running and accurate, but we can't promise it will always be available or error-free. Nothing in the program is legal, financial, or HR advice for your specific situation.

15. Limits on liability. To the extent the law allows, NextGround isn't liable for indirect or consequential damages, and our total liability for any claim is limited to the amount you paid us for the program the claim is about.

16. Disputes. These terms are governed by Texas law. If you have a concern about NextGround, including a refund request, you agree to email us at nextground@trynextground.com first and give us 90 days to make it right, whether that means a refund, a credit, or another fix, before you file any claim. If we can't resolve it, any claim must be brought in the state or federal courts in Harris County, Texas. YOU AND NEXTGROUND EACH AGREE TO BRING CLAIMS ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. YOU AND NEXTGROUND EACH KNOWINGLY GIVE UP THE RIGHT TO A JURY TRIAL.

17. Changes to these terms. These terms are subject to change, and we may update them at any time. If we make a big change, we'll tell you by email or in the app before it takes effect.

18. Contact. nextground@trynextground.com