The fine print, in plain words
Privacy Policy.
NextGround Privacy Policy
Effective November 6, 2026
1. Who we are. Next Ground LLC ("NextGround," "we," "us") runs trynextground.com and the NextGround app. This policy explains what information we collect, how we use it, and the choices you have.
2. What we collect.
- What you give us: your name, preferred name, email, phone, city, state, mailing address, school, district, current role, years in education, the role you want next, how you heard about us, and your answers on registration and scholarship forms.
- What you create: your profile photo, portfolio, assignments, posts, comments, and messages inside the app.
- Scholarship applications: your artifacts, answers, any video links, and your recommenders' names, emails, and recommendations.
- Payments: our payment partners (such as Stripe, Klarna, and Afterpay) process your payment. We never see or store your full card number.
- Automatically: basic device and usage information, like pages visited, browser type, and approximate location, collected through cookies, analytics, and advertising pixels so we can keep the site working and improve it.
3. How we use it. We use your information to run your account and your cohort, process payments, send class materials and mail, email you about your program, match you with practitioners, review scholarship applications, improve NextGround, keep the community safe, and meet legal requirements. If you opt in, we may also contact you about research and feedback.
4. Live call recordings. Some live calls, including Crew Time small groups, may be recorded, and we'll tell you at the start of any call that's being recorded. Recordings, which may include your name, image, and voice, may be used for quality assurance, marketing and promotion, and developing new content, including with partners.
5. Who we share it with. We don't sell your personal information for money. Our website uses advertising tools from companies like TikTok, Meta, and Google to measure our ads and show NextGround ads to people who have visited our site, and some state laws may count that as "sharing" for targeted advertising. You can opt out by emailing us, and most browsers also let you block these tools. Otherwise, we share your information only:
- with service providers who help us run NextGround, such as hosting, database, email, and payment companies, who may use it only to provide their services to us
- with your cohort's practitioners, with the review committee for scholarship applications, and with content partners we create new material with, such as from call recordings
- with other members, but only what you choose to post or share in the community or your portfolio
- when the law requires it, or to protect the safety of members or others
- if NextGround is ever merged, acquired, or sold, in which case your information would transfer under the same protections in this policy
6. Email and mail. You can unsubscribe from marketing emails at any time with the link in any email. We'll still send emails about your account and program. To stop receiving mail, contact us.
7. How long we keep it. We keep your information while your account is active and as long as needed to run the program, keep records, and meet legal and tax obligations. Members keep community access after their cohort, so we keep their account unless they ask us to close it.
8. How we protect it. We use reasonable security measures, like encrypted connections and limited staff access. No system is perfectly secure, so please keep your password private and tell us right away if you think your account has been accessed.
9. Your choices. You can view and update most of your information in your profile. You can also ask us to send you a copy of your information, correct it, or delete your account by emailing us. Depending on where you live, you may have additional privacy rights, and we'll honor them as the law requires.
10. Age. NextGround is for adults 18 and older. We don't knowingly collect information from anyone under 18.
11. Changes. This policy is subject to change. If we make a meaningful change to it, we'll let you know by email or in the app before it takes effect.
12. Contact. nextground@trynextground.com
